Norco GRP Ltd. is engaged in the manufacture of GRP products. The industry sectors supplied continue to grow year on year. The business is built on the solid foundations of extensive experience and continuous training in both NVQ’s and the appropriate safety training.
The Company’s policy is to achieve customer satisfaction by consistently conforming to agreed requirements, policies and procedures.
The Company’s objective is to successfully expand their business and to build on their recognition as the market leader in their field. As a tool towards achieving this objective, Norco GRP Ltd has established a quality system based on the International Standard ISO 9001:2008.
The quality system provides assurance that the expectations, needs and requirements of both Norco GRP Ltd and their customers are fulfilled. Further, that the necessary controls are consistently and adequately applied to meet them. It defines how effective control is established through documented procedures, and it provides a record of quality related activities.
Employees are committed to maintaining and improving the company’s quality standards. The company have allocated adequate resources to ensure that quality remains at the heart of the business.
Suggestions that may assist Norco Grp Ltd in their pursuit of quality are welcomed. Employees are aware of the quality policy and the documented Quality Management System. They acknowledge their responsibility to comply with the system and to strive for customer satisfaction, to ensure the continuing prosperity of the company.